Privacy

We respect your privacy. eesel online would never share or even sell your details to anyone.

eesel (“us”, “we”, or “our”) operates https://eesel.co.nz (the “Site”, Website, or online store). This policy page indicates our guidelines on the collection, use, and disclosure of Personal Information we receive from you, our users of the Site. Your details will be used eesel in supporting you our customers in the following but not limited to, product fulfilment, inquiry service, newsletter subscriptions and other similar activities as defined by eesel. By using eesel online, you agree to the collection and use of your information under this policy.

Section 1 – Information Collection And Use

When visitors leave comments or messages on the site, we collect the data in the comments or message form. The visitor’s IP address and browser user agent string are also obtained to help us with spam detection and to make sure that our users are kept safe from any data breach…

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available on the Automattic website. After approval of any comments to blogs or product reviews, your profile picture is visible to the public.

Media

If you upload photos to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site can download and extract any location data from images on the website.

Contact forms

When purchasing from the store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone numbers, and email address. We will use this information to facilitate the processing of your orders.

eesel online also automatically receive your computer’s internet protocol (IP) address that will allow us to gather critical information that helps us learn about your browser and operating system. The data also includes time stamps and geographic location. This data will be helpful for us to understand where our customers are coming from and what specific time of the day do they usually go online. This understanding of the behaviour will help us improve our service, especially during peak hours.

By signing up to our newsletter, you also agree to receive our regular newsletter that may contain marketing related materials or any similar information that will allow you to be up to date with what is happening to eesel online. You can always unsubscribe should you feel the need to do so.

We collect email information through  the following instances;

We do not share or sell any personal data we collect.

Cookies

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Cookies are files with small amount of data, which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to utilise some portions of our Site.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies continue for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the item you just edited. It expires after one day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other site.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We will also use your information for research purposes to understand the behavioural patterns of customers to be able to improve our services. Should you not want your information to be included in this area please let us know, and we will remove your data from our list.

While using our Site, we may ask you to provide us with specific personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name and email address (“Personal Information”).

Other information that we collect is your address and contact numbers. This will enable us to facilitate any product order that you bought from our store.

Section 2 – Data Protection

We do not collect credit card information. When you opt to save your credit card details into your account from the store, your data is captured by our payment partners (eWay, After Pay, Stripe or Paypal). The said payment providers are securely managing your data such as credit card information. These companies have the best infrastructure in place to protect your data. Also, these companies are mandated to follow the PCI-DSS Standards.

Additional layers of security are also in place such as SSL encrypt and McAfee Security. SSL encryption will ensure that your communication with our website will always be secured using https. Mcafee security is also deployed to regularly scan the site from threats like virus, malware, phishing, and any similar threats.

Section 3 – Log Data

Like many other site operators, we collect information that your browser sends us whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. Also, we may use third-party services such as Google Analytics that collect, monitor and analyse these data. The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics.

Section 4 – Full Disclosure

By subscribing and or purchasing product/s to our website, you consent to provide your personal information through to us. And that you are fully aware that we may from time to time send you promotional materials and store updates. You may always opt-out should you prefer not to receive any of those.

Section 5 – Communications

We may use your Personal Information to communicate shipping status of your orders should you decide to purchase our products. We also use personal information to send you with newsletters, marketing or promotional materials and other information that you may have agreed to receive from us.

You may always opt-out should you prefer not to receive any of those.

Section 6 – Security

The security of your Personal Information is important to us, but note that there is no method of transmission over the internet or method of electronic storage that is 100% secure. While we strive to use industry standard means to protect your Personal Information. Rest assured that we will abide by standard protocols in maintaining security and never share your personal information with others without your consent.

Section 7 – Changes To eesel Privacy Policy

This Privacy Policy is effective as of 23th of October 2018 and will remain in effect except for any changes in its provisions in the future, which will be effective immediately after the page update on our site.

We reserve the right to update or change this Privacy Policy at any time, and it is advisable to check our Privacy Policy periodically. Your continued use of the will constitute your acknowledgment of these updates. You also consent to abide and be bound by the Privacy Policy. If updates to this Privacy Policy are made, we will notify you by placing a prominent notice on our website. It is your sole responsibility to check this policy for updates regularly.

Section 8 – Contact Information

Questions about this Privacy Policy should be sent to us through our Contact Us page.

Related Policies:

Terms and Conditions

Refund and Return Policy

Shipping